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A gambling regulator in the United States has ordered DraftKings to pay a customer nearly $934,000 after the company made a mistake in its betting system. The decision was made by the Massachusetts Gaming Commission, which ruled in favour of the player.
The case goes back to October, when a DraftKings employee incorrectly entered information about Toronto Blue Jays outfielder Nathan Lukes.
The system showed that the player would not take part in the game, even though he was expected to play. Because of this error, DraftKings allowed bettors to combine multiple bets on Lukes’ individual performance, which normally would have been restricted.
One customer noticed the mistake and placed 27 bets, wagering a total of $12,900 at boosted odds. Luke eventually played in the game, and the bets won, resulting in a payout of $934,000.
DraftKings identified the error the next day and recalculated the winnings, offering the player about $95,700 instead of the full amount. However, the regulator ruled that the bets were accepted under DraftKings’ own rules and systems and ordered the operator to pay the full winnings.
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